Senior Services

Who can use the Oakwood Village Van?

Seniors 60 years or older and physically challenged residents who live in the Village of Oakwood. ALL riders must be able to board the vehicle unassisted, or provide an aide to accompany them. Wheelchair accessible vehicles are for common wheelchairs. Drivers will assist riders on and off the wheelchair lift and tie down the wheelchairs.

If using a motorized scooter, please call the center for availability of a vehicle to accommodate the scooter. Please tell the dispatcher the length and width of your scooter.

How do you reserve your ride for medical appointments?

Reservations for medical appointments should be made at least ONE WEEK IN ADVANCE between 9:00 a.m. and 2:00 p.m. to ensure enough time for travel, loading/unloading, and wait-times as appointments can run longer than expected, Monday through Friday by calling 440.232.9988. Same day appointments are NOT accepted. If you are scheduled to have a procedure requiring the use of anesthesia, please make other arrangements. Our van is not equipped and our drivers are not trained to handle emergencies which may arise during transport. Please note: the van is not available on Wednesday afternoons.

Suggested appointment times are 9:00 a.m. through 2:00 p.m. Return trips are not available after 4:00 p.m. In this situation, please make other arrangements for return transportation.

The following information is required to reserve a ride:

• Name, address and telephone number
• Date and time of appointment
• Destination complete address
• Physician’s name and phone no.
• Whether you are in a wheelchair and whether an assistant will be with you

How do you reserve your ride for other appointments?

We provide door-to-door service for appointments, shopping and visiting. Local trips are provided within the bordering cities of Oakwood Village, which are Bedford, Bedford Hts, Walton Hills, Glenwillow, Twinsburg, Solon and Macedonia. Such  trips are for medical, grocery, banks, pharmacies, other appointments, hair salons, or recreational facility. All reservations should be made 24 HOURS IN ADVANCE by calling 440.232.9988 and subject to van  availability. Please note:the van is not available on Wednesday afternoons.

Suggested times are 9:00 a.m. through 2:00 p.m. Return trips are not available after 4:00 p.m. In this situation, please make other arrangements.

What Do I Do the Day of the Appointment?

You MUST be ready at least 1/2 hour prior to your scheduled pick-up time. The driver may arrive 1/2 hour before or 15 minutes after your scheduled time, based upon his schedule and your destination.

• Please watch for the driver to arrive, then exit your home after he pulls to a stop. Our buses will stop at the curb and NOT enter your drive.
• The driver will wait up to five minutes for you to exit your home. If he does not see you, he will attempt to phone you. If the driver does not see you exit your home within five minutes of his arrival and receives no answer on the phone, you will be considered a no-show and he will leave. The driver has to stay on schedule for other riders.
• For a return ride from your destination, please call 440.232.9988, to have the driver pick you up. If you are not picked up within 20 minutes of calling for a ride home, please call again to be sure the driver has gotten the call and is on his way.

How do you cancel your trip?

Please let us know within 24 hours if you must cancel a scheduled appointment.

Van Fare:

There will be a charge of $1.00 per ride (round trip) for trips outside the Village. There will be no charge inside Village limits. Fares are due when boarding the bus and coins are NOT accepted.

Contact

Hours of operation:
Monday – Thursday
8:00 a.m. – 4:30 p.m.

Phone: 440-735-1157

Oakwood Golden Age Center (GAC) provides a myriad of services to Oakwood Village adults sixty years of age and older. The Center has a staff with many years experience serving seniors. The Oakwood Golden Age Center’s licensed social worker (LSW) is extremely knowledgeable about senior issues and services; these include: Medicare, Medicaid, Medicare D, social security and insurance benefits, help with financial concerns, housing, homemaker and personal care assistance. The LSW can assist seniors and their families with care giving concerns, information and referral, the coordination of health care, assisted living and nursing home placement. Oakwood GAC partners with all agencies and organizations providing services to seniors in order to ensure that clients’ needs are met.

Oakwood GAC has both a home delivered and a congregate meal program Monday through Friday. Staff prepares and packages hot, nutritious meals that are delivered to homebound seniors five days a week. The congregate meal program provides a hot, nutritious lunch to those seniors wanting to come into the center. Transportation is provided to and from the center for the lunch program and other center based services and events.

The center offers a monthly nurse and podiatrist clinic; annual flu shots; numerous health screenings and speakers on a variety of health and wellness topics. There is live entertainment during the lunch hour twice a month; there are monthly birthday parties, holiday celebrations and seasonal programs. Oakwood GAC also offers older adults the opportunity to volunteer and assist staff.

The Oakwood Golden Age Center strives to provide a welcoming place where seniors can congregate in a comfortable, non-threatening environment; where they can socialize and avoid isolation; where their spirits can be nourished; where they can feel comfortable asking for assistance and be assured that all personal issues are dealt with both respect and confidentiality. The staff works to help Oakwood’s older adults remain connected to their community while living independently in their homes.